How do I find a good mechanic?

Pick a shop before you have an emergency. Look for technicians certified by ASE in your kind of repair, experience with your make, a written estimate before work, a clear warranty, and recent reviews that describe how problems were handled. Try the shop on a small job such as an oil change first.

How to Choose a Mechanic You Can Trust: 9 Checks

The best time to choose a mechanic is when nothing is wrong. You can compare calmly, and you avoid being towed to whichever shop is closest.

Nine Checks

Ask friends and neighbors with a similar car.
Look for ASE-certified technicians in the relevant area, and ask whether the certificates are current.
Ask how often the shop works on your make.
Check that it gives written estimates before any work.
Ask about the labor rate and diagnostic fee up front.
Ask about the warranty on parts and labor, including where it is honored if you travel.
Read recent reviews for how complaints were handled.
Check your state attorney general or consumer office for complaints.
Look at the shop: an orderly bay and clear paperwork are good signs.

Start Small

An oil change or tire rotation shows you how a shop communicates, without much at stake.

Warning Signs

Pressure to decide on the spot, or claims that the car is unsafe to drive with no evidence.
No written estimate, or a blank repair order to sign.
Refusing to show you the old parts.

Print the repair checklist and take it with you. See also dealer vs independent shops.

Printable Repair Checklist

Find Shops Near You

How to Choose a Mechanic You Can Trust